What HWID is and how resets work

HWID stands for Hardware ID: an identifier derived from your machine's components — motherboard, CPU, disk and a few others.

Why it exists

Without hardware locking, one person could buy a subscription and share the password with twenty others. HWID prevents that by tying the subscription to one machine.

That protects you too — if your password leaks, nobody can use your subscription on their own machine.

When does it bind?

On your first launcher sign-in. Until then your account is not tied to any machine.

When do you need a reset?

• You changed the motherboard or CPU
• You replaced the drive Windows runs on
• You reinstalled Windows from scratch (not an update)
• You moved to a different machine entirely

Swapping a graphics card, RAM or monitor usually does not change your HWID.

How many resets per plan?

Resets accumulate with each purchase and do not expire.

How to reset

In your dashboard, under profile, use the HWID reset button. The next launcher sign-in registers the new machine.

Reset before you reinstall Windows, not after. That way you know it went through.

If you run out

Open a ticket from the panel and explain what happened. If it was a genuine hardware change, we will usually sort it out.